Customer Service/Delivery/Setup

At SlumberSource.com, We have Solved The Biggest Problem in the HomeCare Bed industry with Delivery and Installation that is Twice as Fast As Any Store on the Planet !

Simply Dial 888-912-2746 or email info@slumberSource.com

All Products SHIP IN 3-4 Business Days!

Delivery and Installation when Ordering Today runs 7-11 Business Days (excludes AK/HI)

SlumberSource is the only retailer that ships directly to you eliminating weeks of delays you'll experience with everyone else.

Our Certified Installation Technicians work for us - almost 900 strong across the U.S.A.

All other stores ship to a local warehouse in your city scrambling for weeks trying to decide how to deliver and install to you. Nope!

 

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White-Glove Installation/Setup for Adjustable Beds & Medical Homecare Beds. What does that mean?

  • In Home Placement including “unpacking” and “light assembly”.
  • Light assembly is defined as 20 minutes with no tools.
  • Up 3 flights of stairs prior to and inside the home
  • Optional Disassembly Service is available

 *We cannot haul away headboards/footboards, frames, couches, sleep sofas or any other furniture/accessory items

 

Return Policy

For Hygienic Reasons - These made to order Adjustable Beds, HI-LOW, Custom Rehab/Medical/Bariatric/Therapy Beds are not eligible for return refund or exchange. Once your order is processed, your bed will immediately enter production, upon at which time all orders are final and not eligible for return, refund or exchange. 

In the unlikely event the item has been damaged in transit, SlumberSource.com will immediately address having that item fixed or replaced from the factory.

Alternating Pressure, Rehab/Medical/Bariatric/Therapy Mattresses are not eligible for return or exchange due to hygienic reasons.