Customer Service/Delivery/Setup


888-912-2746

At SlumberSource.com, Our customer service representatives are always ready to help you with any question. Simply call or email info@slumberSource.com

All Products SHIP IN 3-4 Business Days!

Delivery and Installation when Ordering Today runs 9-12 Business Days (excludes AK/HI)

Other Stores Deliver and Install in 4-6 Weeks. SlumberSource is the only retailer that ships directly to you eliminating weeks of delays.

Our Certified Installation Technicians work for us - almost 900 strong across the U.S.A.

Everyone else ships to a local warehouse in your city and will scramble for weeks trying to decide how to deliver and install to you. Nope!

 

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White-Glove Installation/Setup for Adjustable Beds & Medical Homecare Beds. What does that mean?

  • In Home Placement including “unpacking” and “light assembly”.
  • Light assembly is defined as 15 minutes with no tools.
  • Up 2 flights of stairs prior to and inside the home
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Comfort Exchange & Return Policy

Adjustable (includes consumer) Beds and Custom Rehab/Medical/Bariatric/Therapy Beds are not eligible for return refund or exchange. Once your order is processed, your bed will immediately enter production, upon which time all orders are final and not eligible for return, refund or exchange. In the unlikely event the item has been damaged in transit, SlumberSource.com will immediately address having that item fixed or replaced from the factory. Rehab/Medical/Bariatric/Therapy mattresses are not eligible for return or exchange and all sales are final. Pressure Guard Series Custom Mattresses including APM2, Easy Air and CFT are not eligible for return or exchange and all sales are final. 

 

Low Price Guarantee Policy

Low Price Guarantee & Sales Tax Policy If you can find the identical or comparable (by specs) sleep set for less than our prices displayed on the website, simply call us and we'll beat the price by 5%. No state sales tax is collected for deliveries to any state in the United States (including Texas) where the world headquarters reside. Please call us for further details.

*Drivers cannot move or take away waterbeds, futons, headboards/footboards, frames, couches, sleep sofas or any other furniture