Customer Service


At, Our customer service representatives are always ready to help you with any question. Simply call, chat or email

SlumberSource offers FREE Nationwide Delivery!

Most products ship to your front door in 5-7 business days! Optional detailed white-glove installation will occur within the same hour that your item is delivered. 

White-Glove Installation/Setup for Adjustable Beds & Homecare Beds. What does that mean?

  • In Home Placement including “unpacking” and “light assembly”.
  • Light assembly is defined as 15 minutes with no tools.
  • Up to 2 flights of stairs prior to and inside the home will Deliver/Install to your residence in 5-7 Business Days (excluding custom orders) We do not currently ship free to Hawaii or Alaska.
What can you expect? 
  • When your merchandise leaves the docks our delivery partners can take up to 7-10 business days to ultimately deliver your merchandise to its final destination. Once the item arrives to your doorstep, our local installers will arrive very soon thereafter to unwrap & setup. 

Comfort Exchange & Return Policy

Adjustable (includes consumer) Beds and Custom Rehab/Medical/Bariatric/Therapy Beds are not eligible for return refund or exchange. Once your order is processed, your bed will immediately enter production, upon which time all orders are final and not eligible for return, refund or exchange. In the unlikely event the item has been damaged in transit, will immediately address having that item fixed or replaced from the factory. Rehab/Medical/Bariatric/Therapy mattresses are not eligible for return or exchange and all sales are final. Pressure Guard Series Custom Mattresses including APM2, Easy Air and CFT are not eligible for return or exchange and all sales are final. 


Low Price Guarantee Policy

Low Price Guarantee & Sales Tax Policy If you can find the identical or comparable (by specs) sleep set for less than our prices displayed on the website, simply call us and we'll beat the price by 5%. No state sales tax is collected for deliveries to any state in the United States (including Texas) where the world headquarters resides. Please call us for further details.

*Drivers cannot move or take away waterbeds, futons, headboards/footboards, frames, couches, sleep sofas or any other furniture